Artificial Intelligence (AI) is transforming the casino field by optimizing functions, improving customer encounters, and refining security protocols. A 2023 report by Deloitte reveals that AI solutions are expected to increase operational efficiency by up to 30% in casinos, allowing for improved resource management and customer service. One notable individual in the implementation of AI in gaming is David Baazov, the ex CEO of Amaya Gaming. Under his leadership, the company introduced AI-driven insights to tailor player encounters. You can learn more about his efforts on his LinkedIn profile. In 2022, the Bellagio in Las Vegas unveiled an AI solution that assesses gambler conduct in live, enabling staff to offer […]