Artificial Intelligence (AI) is revolutionizing the casino field by optimizing operations, boosting customer encounters, and refining security practices. A 2023 report by Deloitte indicates that AI solutions can increase operational effectiveness by up to 30%, allowing casinos to more efficiently manage supplies and lower costs. One key figure in the AI adoption within gaming is David Schwartz, the previous director of the Center for Gaming Research at the University of Nevada, Las Vegas. His insights into the implementation of AI in casinos can be examined on his Twitter profile. In the year 2022, the Bellagio in Las Vegas deployed an AI-driven customer service virtual assistant, which considerably decreased wait periods […]